To apply for a Sykka Card and use certain Sykka services, you’ll need to verify your identity.
What You May Need
Prepare one of the valid government-issued identity documents displayed during the verification process, such as:
A passport
A national identity card
A driver’s license
The documents available to you may vary depending on your country or region. You may also be asked to provide proof of address or other supporting information.
How to Complete Verification
Open the Sykka app and start identity verification using either of the following options:
Go to Profile and select Identity Verification.
Select Apply for My Sykka Card and follow the on-screen instructions to complete identity verification
Select your country or region and the identity document you want to use.
Follow the on-screen instructions to take clear photos of your document.
Complete the facial verification using your device’s camera.
Provide proof of address or other supporting information if requested.
Submit your information for review.
Tips for Successful Verification
Use a valid and unexpired identity document.
Make sure your information matches your identity document.
Place the document on a flat surface or hold it steady.
Take photos in a well-lit environment.
Make sure the document is clear and all four edges are visible.
Avoid glare, shadows, reflections, or blurred images.
Do not crop, edit, cover, or alter any part of the document.
Remove hats, masks, glasses, or other items that may obstruct your face during facial verification.
Make sure Sykka has permission to access your device’s camera.
If You Cannot Complete Verification
Review the instructions shown in the Sykka app and make sure your document and photos meet the requirements before trying again.
If you are asked to provide additional information, submit it through the verification process and wait for your status to be updated.
If the issue continues, contact Sykka Support for assistance.