No. The name on your Sykka card is taken from the identity you verified during onboarding and can't be changed once the card is issued. This is a requirement of our card network and compliance partners, and it's what allows the card to be used for identity-linked payments such as hotel check-ins and car rentals.
If your legal name has changed
If you've legally changed your name — for example after marriage — you can update it on your account by contacting Sykka Support through the in-app chat and request to resubmit your identity verification information， Once your account is updated, we'll issue a new card with the correct name.
*The original card will be cancelled and a card replacement fee may apply.
If the name on your card is spelled incorrectly
If the name doesn't match your identity document exactly, contact our support team with a photo of your ID. If the error is on our side, we'll replace the card at no cost.