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Can I Still Receive Refunds After Deleting My Account?

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Written by Yolanda Wang

No. Once your account is closed, your card is permanently cancelled and there's no account for a refund to be credited to. Any refund a merchant sends to your old card after closure will be rejected and returned to the merchant — it won't reach you.

Before you close your account

If you're expecting a refund from a merchant, wait until it has arrived in your Sykka balance before closing. This includes returns you've shipped but that haven't been processed yet.

If a merchant sends a refund after you've closed

Contact the merchant directly and ask them to issue the refund by another method, such as store credit or a transfer to a different card or bank account. Sykka isn't able to receive or forward the funds on your behalf.

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