A referral becomes qualified once your friend has:
Signed up using your referral link or code
Completed identity verification
Opened a Sykka card
Completed a qualifying card transaction
They Haven’t Completed All the Required Steps
Your Referrals page shows your total referrals and qualified referrals separately. You can check the progress shown for referrals who have not yet completed all the required steps.
Their Transaction Didn’t Qualify
Some transactions do not count toward referral qualification, including declined or reversed transactions and transactions paid entirely with kaUSD.
See the Referral Program Terms for the complete eligibility requirements.
Their Status Is Still Being Updated
It may take up to 24 hours for a completed step or qualifying transaction to be reflected on your Referrals page.
Still Not Qualified?
If all the required steps have been completed and the status has not changed after 24 hours, contact Sykka Support through the in-app chat and provide the relevant referral record. We’ll help you check it.