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What should I do if I forgot my login details?

Sykka does not use account passwords. You can log in using your registered email address, a linked Google account, or a Passkey.

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Written by Yolanda Wang

If You Forgot Your Registered Email Address

  • Search your email inboxes for previous messages from Sykka. The address receiving these emails is likely the one registered to your account.

  • If you still cannot identify your registered email address, contact Sykka Support. You may need to complete additional verification before we can assist you.

If You’re Not Sure Which Google Account Is Linked

Follow these steps for each Google account you use:

  1. Open the Third-party connections page for each Google account you use.

  2. Select Sign in with Google.

  3. Check whether Sykka appears in the list.

The Google account showing Sykka under Sign in with Google is the account you used.

If Sykka does not appear under any of your Google accounts, contact Sykka Support.

If you try signing in with different Google accounts using Continue with Google, selecting an account that is not linked to your existing Sykka account may create a new account.

If You’re Not Sure Whether You Set Up a Passkey

Open iCloud Keychain, Google Password Manager, or the password manager you normally use, and search for Sykka.

If a Sykka Passkey is available, you can use it when prompted. If you cannot find one, log in using your registered email address or linked Google account instead.

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