If you need assistance, please contact our online support team through the Sykka app.
Depending on your issue, please provide any relevant information below to help us investigate:
A clear description of the issue
Any relevant transaction ID or blockchain transaction hash
The date and approximate time the issue occurred
Screenshots of the relevant page or error message
You can also contact us by email at [email protected]. To help us assist you more quickly, please use the email address registered to your Sykka account whenever possible.
If you cannot use your registered email address, we may require additional verification to confirm that you are the account owner.
Security Reminder
Never share your PIN, full card number, security code, or verification codes with anyone. Sykka staff will never ask you to provide this information.